Customer Reviews

On this visit I came in due to a malfunction that registered on the DIC. I was advised by my On star representative to take my vehicle in for service asap. Upon arrival, the service technician was able to make a repair that allowed me to continue with my road trip but informed me that I had to take my vehicle to the dealer in my state to have them order and install the needed part even though I purchased it from Vaden of Beaufort. After visiting the dealership in Savannah, I was told that the error was not showing on their instrument so there was nothing that they could do even though I had the printout from Beaufort. Long story short, I am still waiting for the part to come in to the Beaufort dealership to be installed by them after all. VERY DISAPPOINTED!!

The part that was to be replaced as a result of a diagnostic error detected by Onstar still has not been installed on my 2019 Eqinox that I purchased in April. After visiting two different dealerships, Savannah and Beaufort, I was told that the part was being ordered, that was more than a week ago. Savannah told me to continue to drive the car until the problem occurred again. Codes 0101 and 0299 was temporarily resolved by your Beaufort location. I am currently waiting for the part to come in. Extremely disappointed with the service at both locations.

Clean and professional and friendly. Overall good experience that I would recommend to anyone who needs repairs on a GM product. Easy to get an appointment and responsive.

We have bought a total of 3 cars from Vaden in the last 3 years our experience has been excellent the staff members are wonderful sales and service there are ttree people I would like to thank for wonderful experience Ryan, Summer and Greg

All work done professionally and completed when promised. Will return.

Very fast and friendly service

Professionalism; quality of service; friendly and helpful staff; knowledge of technicians; genuinely care about service/experience of customer

Vaden has always been an excellent choice. Recently returned from living in San Diego for 3 years, the dealership there couldn't hold a candle to Vaden. Glad to be back.

Always a great experience with Vaden, that's why I keep coming back.

This one is for summer she helped me get my car fixed, the first one I did was from Saturday. I got my car and I believe he is the advisor. My engine light came on and he just turned it off, when I brought my car my air was working and it wasnt when I returned. The did not try to help Saturday. When I brought my car yesterday summer did awesome on helping me with my situation. Summer I give 10 stars!

Horrible experience at customer service

I had an oil change.

Service is excellent always

Simple quick, friendly service.

Megan and Ryan were a huge help. This was easily the best truck buying experience I have had. They delivered my truck to my house and picked up paperwork at my house. I did not have to spend 4-5 hours in the dealership waiting on paperwork etc. Awesome!

They were very helpful and took the time to assist in order to help you purchase a vehicle.

My wait was short and service personnel were professional and friendly.

This experience was very good compared to the last time.. The service was provided in a timely matter with me being notified as to every thing that was going to happen. They were very professional a big change since the last encounter.

none

Helpful and courteous in all respects. Very knowledgeable.