Customer Reviews

All was done in a timely manner.

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Great salesman

Fully satisfied without a doubt. Everyone was very helpful and friendly and made buying my first vehicle easy. Mr. Williams was also extremely helpful in this process. I would definitely recommend this dealership team to a friend and/or family member.

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The servicd was great. Thet3 got me in and out in no time.

Was in and out fast, my sales man was very informative and a delight to work with

The service department is outstanding!

quick service and out the door!

Courteous and efficient. Found a tire puncture I had not detected. Always helpful especially Summer, my service representative.

Cary ridenhour was an excellent salesperson she was adamant on getting me the best deal possible. So was extremely helpful in the overall purchase and the positive experience I had at Vaden of Beaufort.

Easy drop off. No contact drop off area. Everyone had masks. Vehicle ready when promised

All sales personal are very friendly!

This was my first time, or a complimentary oil change as I purchased our car here, at first I was taken aback by what they told me the wait time would be, which I thought was odd considering I'd chosen an appointment time, but they explained they were down a tech and there were several people ahead of me. The chairs were socially distanced, and everyone was super mindful and nice. Also, my car was done 30 minutes earlier than when they said it would be, which made me super happy!

Always a good experience when dealing with customer service.

Last time that I will have my service performed there. The price has gone up $20 in less than a year.

Everything was fine except for whoever was the last to be under the hood of my truck didn't close it shut which could have popped up on me while driving.

Really enjoyed the laid back low pressure atmosphere.

It's very hard to receive any updates from the service department. No one calls with an updated status, and when we reach out, the associate is never available to speak with and has to call back, which never happens.

I would just like to note that from the start I have had transmission trouble and you have work on it twice and right now I can live with the problem, it has to do with an unusual bump when it shifts out of low gear sometimes it doesn't do it. I bought it new in 2017 and put around 5,000 a year on it as it has around 30,000 on it now. I'm 78 and I'm hoping I go out before it does. If not I would hope for some consideration on replacing it if it ever has to replaced.